Generations are defined by life stage, the era in which people live, and their shared experiences. Each generation has different values and beliefs that shape culture and habits. It is essential to understand generational differences if we want to create an environment that promotes diversity, equity, inclusion, and belonging (DEIB) within an organization. Read more
Customer service training is essential for any business that values its customers and wants to achieve growth and success. It equips your staff with the necessary skills and knowledge to deal with customers effectively and provides a platform for consistent, high-quality customer experiences. Read more
Effective communication is an essential skill for employees at all levels of a business. Whether it is interacting with customers or peers, effectively communicating is critical for success in the workplace. However, only some possess good communication skills inherently, and thus, communication training is necessary to improve communication abilities. Read more
“The road to success is not meant to be traveled alone.”
My coaching involves the ability to understand you: to think how you think, and understand your perspective. From this benchmark, I will place another perspective on top of yours – stretching and growing you to gently see a more empowering way.
Group Coaching – small setting onsite or via webinar and video technology
When I am working in a group setting – although it’s not singular in nature – having the entire group’s input in thinking magnifies the richness of the discussions and results in developing solutions that are above and beyond what any individual can create… Read more